Frequently Asked Questions
Everything you need to know about bringing Modus Furniture into your home.
What is the typical delivery timeframe for large furniture items?
Most in-stock items ship within 3-5 business days. For larger pieces requiring White Glove Delivery, please allow 2-4 weeks for transit and professional assembly in your room of choice.
Do you offer a warranty on your furniture?
Yes, all Modus Furniture products come with a one-year limited warranty covering defects in materials and workmanship under normal household use.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that return shipping fees and a 15% restocking fee may apply.
How do I care for my solid wood furniture?
To maintain the beauty of your wood pieces, dust regularly with a soft cloth and avoid direct sunlight or heat sources. We recommend using coasters and avoiding harsh chemical cleaners that can damage the finish.
Do you offer financing options?
Yes, we partner with specialized providers to offer flexible monthly payment plans at checkout, allowing you to enjoy your new furniture now and pay over time.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email with a tracking number and a link to the carrier's portal to monitor your delivery status.
